We want you to have the best online gaming experience possible with us. We have people monitoring the site for any type of problems 24 hours a day, but we want you to get in touch with us for any trouble you have with games, registering, our tips or security questions. We will take any type of technical or substantive question at support(at)hotelciudadela.com. We try to respond to inquiries within 24 hours. Technical questions or issues may take up to 48 hours and we apologize for that delay, but we want to be sure everything is in order before we try and give you an answer or resolution.

hotelciudadela.com
support(at)hotelciudadela.com

Address: 1323 Central Ave Ashland,
KY 41101-7549